ku955 Terms and Conditions

Last Updated: January 2026

1. Introduction and Acceptance

These Terms and Conditions ("Terms") form a legally binding agreement between the entity operating the ku955 platform and the user. By accessing the ku955 website, creating an account, or using any of our services, you are considered to have agreed to each clause of these Terms.

ku955 is a safe and reliable online gaming platform that provides users in Bangladesh with slot games, live casino, cricket betting, e-sports, and a variety of other entertainment services. These Terms apply to all products and services.

We reserve the right to modify these Terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms. We therefore recommend reviewing this page regularly.

2. User Eligibility and Age Requirement

To open an account or use services on ku955, you must meet the following conditions:

• You must be at least 21 years old. This platform is only for those who are 21 or older.
• You must be using the services on your own behalf, and all information provided must be true and accurate.
• Your use of the platform must not be prohibited by the laws applicable where you are located.
• If a previous ku955 account of yours has been closed or suspended, you may not open a new account.

We may request identity documents or other proof at any time for age verification. Failure to provide accurate information may result in the account being suspended or terminated.

3. Account Registration and Management

3.1 Registration Process

Each user may create only one account. Creating multiple accounts is strictly prohibited, and if such activity is detected, all associated accounts and the balances in them may be forfeited.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account username and password. If you suspect any unauthorized access to your account, notify our support team immediately. Our support team provides service in Bengali 24 hours a day, 7 days a week.

3.3 Updating Information

It is your responsibility to keep the information in your account up to date and accurate at all times. If your personal details change, update your account promptly or contact our support team.

4. Deposits and Withdrawals

4.1 Deposit Rules

The payment methods currently accepted at ku955 are: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount via any method is ৳100. Deposits are generally processed instantly.

You may only use payment methods registered in your own name. Using third-party payment methods is prohibited.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. The withdrawal process is generally completed within 15 minutes to 2 hours. Account verification must be completed before requesting a withdrawal.

Withdrawals must be made through the same method used for the deposit. All withdrawal requests are subject to our security review, and additional verification may be requested if necessary.

4.3 Account Verification (KYC)

To ensure security and prevent fraudulent activity, we follow an identity verification (Know Your Customer — KYC) process. As part of this, a national identity card, passport, or other documents may be requested. Withdrawals may be restricted until verification is complete.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to a maximum of ৳20,000. The wagering requirement for this bonus is 20 times (20x), meaning the total bonus amount must be wagered 20 times before a withdrawal can be made.

5.2 Bonus Terms of Use

Some important conditions regarding bonuses:

• Each bonus has its own validity period and wagering requirements, which are stated in the bonus offer details.
• Multiple accounts from the same household or IP address may not claim the same bonus.
• Bonuses are provided for legitimate gaming activity only; bonuses will be forfeited for any misuse or fraudulent activity.
• Certain games may contribute at different rates toward bonus wagering.

5.3 VIP Program

The ku955 VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier offers a weekly cashback benefit — up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum, and 1.0% at Diamond. Moving up to higher tiers is possible through regular play.

6. Fair Use and Prohibited Activities

The following activities are strictly prohibited on the ku955 platform:

• Money laundering or any other illegal financial activity.
• Bonus abuse, meaning creating accounts solely to claim bonuses or using unusual betting patterns.
• Using automated software, bots, or any other artificial means to play games or place bets.
• Accessing another user's account or transferring account credentials.
• Deliberately exploiting technical errors or bugs in the platform.
• Threatening, harassing, or behaving abusively toward other users or staff.

If any of these prohibited activities are detected, the account will be immediately suspended or permanently closed, and the associated balance may be forfeited.

7. Gaming and Betting Rules

All games and betting on ku955 operate under a fair play policy. The impartiality of game results is ensured through SSL encryption and verified random number generators (RNG).

Bet amounts, specific game rules, and limits can be found directly in the game lobby. If a game remains incomplete due to a technical issue, the bet for that round will be cancelled and the relevant amount will be refunded.

8. Privacy and Data Protection

Details on how your personal information is collected, used, and protected can be found on our Privacy Policy page. ku955 never sells your personal information to third parties.

We follow modern SSL encryption and security protocols for account safety. However, complete security on the internet cannot be guaranteed, so keeping your account credentials confidential is your responsibility.

9. Responsible Gaming

ku955 firmly believes in responsible gaming. We encourage our users to play in a healthy and controlled manner. To learn more about responsible gaming, please read our Responsible Gaming page.

If you feel that gaming is having a negative impact on your life or the life of someone close to you, seek help immediately. Our support team provides assistance in Bengali 24 hours a day.

This platform is only for players aged 21 and above.

10. Copyright and Intellectual Property

All content on the ku955 website — logos, graphics, text, software, and design — is the intellectual property of ku955. Reusing, copying, or distributing any part of this content without prior written permission is prohibited.

Games from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) are operated under their own respective licenses.

11. Limitation of Liability

ku955 will not be liable for the following:

• Loss from games or bets due to internet disconnection or technical errors.
• Losses caused by failure of third-party services (payment gateways, game providers).
• Losses resulting from your account credentials being compromised due to negligence.
• Unforeseen circumstances or "force majeure" (natural disasters, government directives, etc.).

12. Account Suspension and Closure

You may request closure of your account at any time through our support team. Any outstanding balance must be withdrawn before the account is closed.

ku955 reserves the right to unilaterally suspend or close an account in the following circumstances:

• Violation of any clause of these Terms.
• Detection of fraudulent or illegal activity.
• Providing a false identity or information.
• Failure to meet the age-related requirements.

13. Dispute Resolution

For any dispute or complaint, please contact our support team first. We will make every effort to resolve your issue with the highest level of professionalism. Support email: [email protected].

Contacting us directly via live chat will get you the fastest response. Our support team operates seven days a week, twenty-four hours a day according to BST (UTC+6).

14. Changes to Terms

ku955 reserves the right to modify, add to, or remove any part of these Terms at any time. Users will be notified as far in advance as possible for significant changes. Continued use of the platform after changes will be taken as acceptance of the new terms.

15. Entire Agreement

These Terms together with ku955's Privacy Policy and Responsible Gaming Policy constitute the entire agreement between the user and ku955. Any prior oral or written discussions before this agreement are considered void.

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect.

16. Contact

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Live Chat: Available in Bengali 24 hours a day, 7 days a week